About Mohammed Bilal Ali Khan
Mohammed Bilal Ali Khan is an ICT Customer Support Officer providing technical assistance, troubleshooting, and customer service for hardware, software, and network issues.
He completed a Master’s in Information Technology from VIT University, Melbourne and has been based in Melbourne since 2019. Skilled in remote support tools, ticketing systems, and effective problem-solving. Known for strong communication, patience, and empathy in resolving client concerns.