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Contact us by whatever means makes you feel most comfortable. E-mail at We value your opinion and that’s why we have a dedicated team to respond to any concerns or issues you may have within 48 hours. We respect your privacy and assure your confidentiality.


At Reliance Care and Support, we are committed to providing our clients with the best possible care and support. We understand that communication is key when it comes to providing excellent care, and that is why we have made it easy for you to contact us. Whether you have a question about our services or you need to schedule an appointment, we are here to help.

The easiest way to contact us is by phone.  You can reach us by calling our main line at ( 03 8315 1554/  0497 174 932 ). One of our team members will be happy to assist you with any questions or concerns you may have.

If you prefer to contact us by email, you can send us an email at ( We will respond to your email as soon as possible, usually within 24 hours.

You can also visit our website at ( to learn more about our services and the different ways you can contact us. On our website, you can find our location, phone number, and email address, as well as information about our services.

We also have a dedicated customer service team that is available to assist you with any questions or concerns you may have. You can contact them by phone, email, or through our website.

We understand that sometimes it may be difficult for you to contact us during regular business hours. If that is the case, please feel free to leave us a message and we will get back to you as soon as possible.

Why choose Reliance Care?

Free consultation

Free consultation

We’ll meet with you in your home to listen and to understand your unique needs – for free and without obligation.

Therapeutic support

Therapeutic support

Specialized in Therapeutic support, we have well experienced and friendly allied Health Professionals in our Team who look after Clients & Therapy is customized to meet individual needs to improve their skills for everyday living.

Assist Travel & Support

Assist Travel & Support

We know that accepting help and support from others is a big deal. That’s why we make it our priority to connect you with someone you can trust and call a friend.

People care

People care

Backed by an organisation that has well experienced professional healthcare staff, we know the difference that quality care makes.

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Whatever questions you have, we’re here to answer them.

We’re here to help… Send an Enquiry

    Hined Mohamad profile

    EG. Jasmine got her Masters in Psychological Science and Psychotherapy at Monash University. She is a registered therapist with the Australian Counselling Association (ACA) and Psychotherapy & Counselling Federation of Australia (PACFA).
    Her areas of interest include Applied Behaviour Analysis (ABA) and Intensive Behavioural Intervention (IBI). ABA is an intervention in which the principles of
    learning theory are applied in a systematic and measurable manner to increase, reduce, maintain, and/or generalise target behaviours. In IBI programs, each child’s strengths and weaknesses are assessed and a comprehensive program is created for the child. Jasmine uses ABA and IBA approach and its techniques to help children with Autism Spectrum Disorder and children with Intellectual Disability improve their social skills, self-care skills, communication skills, play skills and ability to manage their own behaviour. These techniques help reduce difficult behaviour
    like inattention, aggression and screaming.
    As an experienced therapist, Jasmine has been working with individuals with varying
    needs from early school age through to adulthood. Jasmine believes in strength-based, family and child inclusive, and recovery-orientated approach to achieve the desired outcome. Her friendly and welcoming manner help her build constructive rapport with her clients to achieve the best result from each session.