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Complaints/Feedback

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Complaint/feedback/suggestions

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    At Reliance Care and Support, we are committed to providing the best possible care and support to our clients. We understand that sometimes things may not go as planned, and we want to hear about it if you are not satisfied with the service you have received. That’s why we have created a complaint and feedback page for our clients to share their concerns and suggestions.

    If you have a complaint or concern about the service you have received, please contact us by phone, email, or by visiting our website. We will do our best to resolve your complaint as quickly and efficiently as possible.

    We also welcome feedback and suggestions from our clients. Whether you have a suggestion for how we can improve our services or you would like to share your positive experience, we want to hear from you. Your feedback helps us to improve our services and ensure that we are meeting the needs of our clients.

    We take all complaints and feedback seriously and will do our best to resolve any issues that arise. We understand that it can be difficult to speak up and share your concerns, but we want to make sure that you are satisfied with the service you have received.

    In conclusion, at Reliance Care and Support, we are committed to providing the best possible care and support to our clients.

    Reliance Care Services

    About Us

    Reliance Care And Support has been established in response to local community demand for culturally informed, and disability support services in the Victoria region.

    Reliance Care and Support’s services include:

    Individual and Group Community Participation activities, including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and building confidence and social skills. Assistance with life stage transitions and skill development, including assistance with accommodation and tenancy obligations, as well as budgeting, mentoring, peer support, individual skill development, and decision making to support people to make transitions on their own terms and in a way that meets their goals and aspirations.

    Know Us More

    Find Your Balance. Set Your Goals. Take A Challenge. Reward Yourself.

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    Our Vision :

    To be an innovative disability services organization with strategic focus, Reliance Care And Support will establish its foundation and grow by raising the bar in terms of professionalism, innovation, agility and responsiveness.

    Our Mission :

    Supporting and enhancing the wellbeing of the people with disabilities in the Victoria’s metro regions by providing excellent support and care for individuals and families.

    Don’t Wait Any Longer. Start Forging Your Own Path Today!

    We’re here to help… Send an Enquiry

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      Hined Mohamad profile

      EG. Jasmine got her Masters in Psychological Science and Psychotherapy at Monash University. She is a registered therapist with the Australian Counselling Association (ACA) and Psychotherapy & Counselling Federation of Australia (PACFA).
      Her areas of interest include Applied Behaviour Analysis (ABA) and Intensive Behavioural Intervention (IBI). ABA is an intervention in which the principles of
      learning theory are applied in a systematic and measurable manner to increase, reduce, maintain, and/or generalise target behaviours. In IBI programs, each child’s strengths and weaknesses are assessed and a comprehensive program is created for the child. Jasmine uses ABA and IBA approach and its techniques to help children with Autism Spectrum Disorder and children with Intellectual Disability improve their social skills, self-care skills, communication skills, play skills and ability to manage their own behaviour. These techniques help reduce difficult behaviour
      like inattention, aggression and screaming.
      As an experienced therapist, Jasmine has been working with individuals with varying
      needs from early school age through to adulthood. Jasmine believes in strength-based, family and child inclusive, and recovery-orientated approach to achieve the desired outcome. Her friendly and welcoming manner help her build constructive rapport with her clients to achieve the best result from each session.

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